We are committed to protecting your personal information and ensuring a safe user experience. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access our website, communicate with us, or use our services.
By using our website, you agree to the terms outlined in this Privacy Policy.
We may collect personal information when you:
Submit a pre-order request
Fill out an enquiry or contact form
Complete checkout for a pre-order item
This may include:
Full name
Phone number
Email address
Delivery or contact address
Product preferences
Additional notes you provide
Agreement acknowledgment (terms & conditions + refund policy)
We may collect non-identifiable data such as:
Browser type
Device information
IP address
Pages visited
Time spent on the website
General analytics data
This helps us improve website performance and user experience.
Flintopia uses your information to:
Process your pre-order request
Contact you when your item arrives
Send updates on shipping, tracking, or order status
Provide customer support
Verify your identity and confirm your agreement
Improve our website and marketing efforts
Maintain accurate internal records
We do NOT sell, trade, or share your personal information with any unauthorized party.
We use industry-standard security practices to safeguard your information, including:
Secure servers and encrypted connections (HTTPS)
Restricted access to personal data
Regular security monitoring and updates
Secure communication channels.
While we take every measure to protect your information, no method of transmission over the internet is 100% secure.
We only share your information when necessary:
To process your order and notify you when your item arrives.
We may share information when required by:
Ghanaian law
A court order
Law enforcement authorities
We will NEVER sell your data to marketing companies.
Our website may use cookies to:
Improve loading speed
Measure site performance
Personalize your experience
Enable core website functions
You can control or disable cookies in your browser settings, but some features may not work correctly.
Our website may use third-party tools such as:
Payment processors (for future services)
Google Analytics
WhatsApp API
Email service providers
Hosting providers
These services follow their own privacy policies.
We are not responsible for the privacy practices of external websites linked from our site.
We retain your personal information only as long as necessary to:
Complete your order
Maintain business records
Comply with Ghanaian law
You may request deletion of your data at any time (unless required for legal purposes).
Under applicable laws, you have the right to:
Request access to your personal data
Correct inaccurate information
Request deletion of your information
Withdraw consent
Optout of marketing communication
Ask questions about how your data is used
Contact us anytime to exercise these rights.
Our services are not intended for children under 18.
We do not knowingly collect information from minors.
We may update our Privacy Policy occasionally to reflect:
Legal changes
Business updates
Service modifications
Any changes will be posted on this page with an updated date.
If you have questions or concerns regarding this Privacy Policy, please contact us:
📧 support@flintopia.net
📞 +233557714220, +971509707691
📍 Weija, Accra – Ghana